Activity

Mish

I added some new APIs to Nephthys!

  • Stats v2 improves the response format and adds more statistics to API, and does it for 4 time periods (last 24h, previous 24h, this week, previous week)
  • There’s also an API to get many tickets! You can filter by date range and ticket state. This has been used by the Flavortown admins to generate summaries of tickets using ✨AI✨

I also started migrating the bot to use the blockkit library for creating Slack UIs (instead of raw JSON), and updated dependencies to fix some potential DoS vulns.

Finally, Nephthys is now also available for the Stasis YSWS and Hack Club: The Game (sign up!!)

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Mish

Shipped this project!

Hours: 15.06
Cookies: 🍪 234
Multiplier: 15.51 cookies/hr

Nephthys has been powering Flavortown support for a good few weeks now and I’m quite happy with how it’s working :yay:

Mish

We now have more statistics! Including average time for a question to be resolved, and longest unanswered question.

These are then used in the Flavortown internal dashboard :)

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Comments

sebastiaolina1
sebastiaolina1 about 1 month ago

cara, gostei dessa ideia do bot

sebastiaolina1
sebastiaolina1 about 1 month ago

tipo gostei muito mesmo

ismailmuhammadZetsu
ismailmuhammadZetsu about 1 month ago

Hmm seems fine

parbarvaliya4811
parbarvaliya4811 about 1 month ago

It seems good.

yousseifindx5
yousseifindx5 about 1 month ago

It seems working pretty well.

aayushydvnp
aayushydvnp about 1 month ago

Good

Mish

I’ve been working on a new feature called “question tags”! This will let the team track which questions are most asked, and how those trends change over time.

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sebastiaolina1
sebastiaolina1 about 1 month ago

isso sim eu achei muito legal

Mish

I’ve taken on development of Nephthys (aka helper heidi or Heidi the Assistant) for the launch of Flavortown!

I made the App Home experience faster, made the leaderboard and stats visible to everyone (not just helpers), added a logging pipeline using Loki to make issues easier to troubleshoot, added a new ticket info API endpoint, and made the bot more reliable (e.g. it doesn’t send messages to the main channel if you quickly delete a message any more).

(sorry about the first image; I can’t remove it now :pf:)

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sebastiaolina1
sebastiaolina1 about 1 month ago

achei a imagem meio sem qualidade